Adopting new technology in healthcare, especially electronic health records (EHRs), is a complex process that requires more than just software—it hinges on strong relationships and clear communication. Across BC, health authorities and providers are working together to introduce EHRs that streamline patient care. At Cowichan District Hospital, the successful rollout of Island Health’s IHealth system was achieved through a focus on trust, collaboration, and consistent communication among teams, setting a model for future implementations.
Click here to read more about how effective engagement is driving technology adoption in healthcare.